From entry cognitive walkthrough in glossary Human Computer Interaction the Basics
A cognitive walkthrough is a expert evaluation technique that uses a set of structured prompts for each screen. One or more usability experts work through the application, screen by screen, using the prompts to highlight potential usability problems. There are various extensions including a version to deal with long-term interaction.
The standard prompts are"
- goal match
- Is the effect of the action the same as the user’s goal at that point?
- visibility
- Will users see that the action is available?
- identification
- Once users have found the correct action, will they know it is the one they need?
- feedback
- After the action is taken, will users understand the feedback?
Used in Chap. 6: page 84
Links:
ACM Digital Library: Cognitive walkthroughs: a method for theory-based evaluation of user interfaces. Polson et al (1992). – the original cognitive walkthrough paper- alandix.com: Taking the Long View: Structured Expert Evaluation for Extended Interaction. Dix (2020). – extending cognitve walkthroughs to take into account long-term interaction